Overview of CrowdSurge Key Benefits

  • Utilisation & Control of Asset Rights & Inventory made available
  • Extended Revenue Streams (Cross Selling Product - Direct Ticketing Revenue)
  • Consumer Awareness through Transparent & Ethical Pricing
  • Retaining Brand Equity, Increasing Consumer Touch Points & Direct Access to Fans
  • Ascertain Growth through Data Retention & Marketing Tools

Take a look at the full list of services that are offered by CrowdSurge

Take a look at what CrowdSurge could offer you as an Artist, Third Party, Venue, Promoter, Brand or Event

Clients

Artists

  • Truly Integrated White Label Ticketing Solution (No External Hosting or Links)
  • Worldwide Capability (Multi Currency & Multi Lingual) for Worldwide Campaigns
  • Retain Brand Equity (No Affiliates - Centralised Traffic)
  • Tailored Rebates (Extended Revenue Streams)
  • Bundle Opportunities - Cross Selling (Ticketing, Merchandise & Music - API Third Party Platform Partners)
  • Ethical Pricing / Consumer Awareness / Transparency
  • Extra Services - Fan Clubs / VIP Ticketing / Website Environments
  • Improved Purchasing Experience for Fans (Contained Purchase Flow)
  • 100% Data Retention (Advanced Profiling)
  • Retain Comprehensive Data (Increase Fan Base)
  • Increased Consumer Touch Points
  • Manage High Volume Campaigns
  • Real Time Sales Reporting & Campaign Tracking
  • Easy To Use Service For Artists, Promoters & Venues (Self Serve)
  • CrowdSurge.com (General Sale Outlet)
  • Free Service To Set Up and Maintain (Excluding Queuing System & Extra Services)

An Overview Of All CrowdSurge Services

'White Label' Ticketing Platform (Ticketing + Bundle Opportunities)

  • Fully integrated Ticketing Solution into Existing Website (Seamless Integration / Integrated Purchase Flow - No External Links/Hosting)

Worldwide Platform Capability (Multi Currency & Multi Lingual)

  • Localised Banking for use on all Worldwide Campaigns (Multi Lingual 50+ Languages / Multi Currency 15+ - Multi Event Capability in one Basket/Transaction)

API Third Party Platform Integration - One Basket Solution (Music, Merchandise & Ticketing)

  • Integration of CrowdSurge Ticketing API into Third Party Store / Environments - (CMS Integration E.g. Ticketing integration into Merchandise Store - One Basket/Transaction Solution)

Ethical & Transparent Pricing

  • All Booking/Services Fees are below 10% of Face Value throughout UK & Europe / US Booking Fees below other major vendors

Complete Service FREE to setup, implement and maintain

Tailored Rebate (Service Charges) Options

  • Benefit from rebates/lifts on service charges - 100% accountable to client

Real Time Sales Reporting, Campaign Tracking & Customised Fan Profiling

  • 100% of ALL Data collected Retained by Client - Access to Data on the Fly - Full Reporting on All order information / data profiling

Management of ALL Promoter, Venue (Box Office) and Booking Agent Relationships (Ticketing)

  • Full relationship/service management Prior, During and after Campaign Worldwide

Interactive & Real Time Seating Technology for Ticketing

  • Interactive Customer seat selection - All major venues already configured

All Ticketing Fulfilment Options

  • E-Ticketing (Bar Coded Ticketing), Will Call, Print At Home, COBO & CrowdSurge Standard Ticket Stock & Venue Stock Re-distribution. Custom Designed Tickets and Fan Club specialties (Associated Cost)

Worldwide Fulfilment

  • Worldwide Localised Standard (Fully Integrated), Tracked & Courier Services (Main distribution hubs in UK, USA & Germany)

Self Serve Client Environment

  • Ability to create, edit and go live with events in 'Client' environment - Create and manage Mailing List, Campaign Tracking & Analytical Reports

Social Networking Tools

  • Myspace Widgets (super distribution plug ins), Facebook (Ticketing Application - Integrated into 'Events' tab on Fan Page) & Website Banners (Including Viral Networking/Super Distribution plug in (Fan Points & Referral Tracking) - Twitter Integration

CrowdQueue Load Balancing Technology (Queuing System)

  • Used to manage High Volume campaigns (Advertising / Branding Opportunities)

Lottery Ticketing

  • Staggered Lottery Initiatives (Added Value/Bundled Product increase 80%+ / Drive Increased Data Retention 100%+)

Increased Revenue Streams (Advertising)

  • In conjunction with CrowdQueue - Set Up, Delivery and Accounting

Secure Online Payments Including Fraud Prevention

  • Integrated 2 step purchase flow through integrated solution (Retain Brand Equity throughout)

Customer Services

  • Online Helpdesk & FAQ System, Customer Login and Postal Tracking (Local Post), E-Mail & Phone (Local Rates)

All Payment Types

  • Including MasterCard, Visa, Maestro, Visa Debit, Solo, Switch, American Express & PayPal (US & European Additions)

Migration Assistance (From Other Environments)

Dedicated Account Management

  • Cradle to grave service including Marketing Tips, Campaign Management and Post Campaign Reviews

Manage Affiliate Programs

Venue/Box Office Solutions

  • E-Ticketing Solutions (Bar Coded Ticketing/Cashless Events/E-Ticketing)

CrowdSurge.com

  • General Sale Environment - Added Marketing/Advertising Support

Third Party Platforms

The CrowdSurge Ticketing platform has the ability to integrate into Third Party E-Commerce platforms allowing Ticketing to be included amongst Music, Merchandise or any other products in any Third Party CMS. The main features include -
 

  • Fully serviceable Application Programming Interface (API)
  • Integrate into existing platform/CMS to allow One Basket/Transaction of Tickets amongst any other products in existing E-Commerce Platform
  • CrowdSurge retains process/responsibility for ALL Ticketing aspects (Customer Service, Fulfilment and complete Campaign Management)
  • Global Scalability & Functionality
  • Minimal Development/Coding Time - Easy Integration steps
  • All payments through existing Third Party Platform payment gateway

Benefits of integrating the CrowdSurge Ticketing API into existing Third Party E-Commerce Platforms -
 

  • Bundle Opportunities within one Basket/Checkout (E.g. Tickets & Music / Tickets, Music & Merchandise)
  • Increased up-sell on existing products due to Ticketing incentive (In most cases 300%+ increase in sales on products)
  • Increased overall traffic to E-Commerce platform due to Ticketing incentives.
  • Hassle free Ticketing execution - CrowdSurge works with all Management, Promoters, Venues, Booking Agents and any other parties to manage the complete campaign from start to finish - no intervention needed
  • Added Value for Existing clients

To view and talk to us further about the CrowdSurge API please submit your request through this form -

Promoters

  • Truly Integrated White Label Ticketing Solution (No External Hosting or Links - Integration into Website)
  • Retain Brand Equity (No Affiliates - Centralised Traffic)
  • Tailored Rebates (Extended Revenue Streams)
  • Ethical Pricing / Consumer Awareness / Transparency
  • Improved Purchasing Experience for Fans (Contained Purchase Flow)
  • 100% Data Retention (Advanced Profiling)
  • Retain Comprehensive Data (Marketing Initiatives)
  • Increased Consumer Touch Points
  • Real Time Sales Reporting & Campaign Tracking
  • CrowdSurge.com (General Sale Outlet)
  • CrowdSurge.com E-Mail Database (Sent to recent Purchasers)
  • CrowdSurge.com Marketing/Advertising Initiatives (Extended Advertising and Marketing Tools)
  • Free Service To Set Up and Maintain

Brands

  • Truly Integrated White Label Ticketing Solution (No External Hosting or Links)
  • Worldwide Capability (Multi Currency & Multi Lingual) for Worldwide Campaigns
  • Retain Brand Equity (No Affiliates - Centralized Traffic)
  • Tailored Rebates (Extended Revenue Streams)
  • Bundle Opportunities - Cross Selling (Ticketing, Merchandise & Music - API Third Party Platform Partners)
  • Ethical Pricing / Consumer Awareness / Transparency
  • Extra Services - Fan Clubs / VIP Ticketing / Website Environments
  • Improved Purchasing Experience for Fans (Contained Purchase Flow)
  • 100% Data Retention (Advanced Profiling)
  • Retain Comprehensive Data (Increase Fan Base)
  • Increased Consumer Touch Points
  • Manage High Volume Campaigns
  • Real Time Sales Reporting & Campaign Tracking
  • Easy To Use Service (Self Serve)
  • Free Service To Set Up and Maintain (Extra Services charged for)
  • Marketing/Advertising Initiatives
  • Bespoke Services (Software/Hardware)
  • Staffing and Event Management
  • Door Entry Systems

Events

  • Truly Integrated White Label Ticketing Solution (No External Hosting or Links)
  • Worldwide Capability (Multi Currency & Multi Lingual) for Worldwide Campaigns
  • Retain Brand Equity (No Affiliates - Centralised Traffic)
  • Tailored Rebates (Extended Revenue Streams)
  • Bundle Opportunities - Cross Selling (Ticketing, Merchandise & Music - API Third Party Platform Partners)
  • Ethical Pricing / Consumer Awareness / Transparency
  • Extra Services - Fan Clubs / VIP Ticketing / Website Environments
  • Improved Purchasing Experience for Fans (Contained Purchase Flow)
  • 100% Data Retention (Advanced Profiling)
  • Retain Comprehensive Data (Increase Fan Base)
  • Increased Consumer Touch Points
  • Manage High Volume Campaigns
  • Real Time Sales Reporting & Campaign Tracking
  • Easy To Use Service (Self Serve)
  • Free Service To Set Up and Maintain (Extra Services charged for)
  • Marketing/Advertising Initiatives
  • Bespoke Services (Software/Hardware)
  • Staffing and Experienced Event Management
  • Door Entry Systems

Venues

Please contact us for more information